Order Tracking

Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.

Please provide your tracking number (not order number):


If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.

When will I get my order?

Please note order processing time is typically 2-4 business days.

Once your order has shipped, the estimated delivery time is between 5 to 15 business days. Please consider any holidays that might impact delivery times.

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

1. Contact email support@houseofstrauss.co to get the tracking code to check the status of your order if we have not emailed your order.
2. Contact hotline +84 878175831 to inquire about order status if you have not received your order status tracking code


Address: 123 To Hieu, Nguyen Trai, Ha Dong, Ha Noi, Vietnam, 10000

Phone number: +84 878175831

Email address: support@houseofstrauss.co

Warehouse: 32 Roscoe Avenue, WARRINGTON, WA2 8DY, United Kingdom